Help Centre

When will I get my final bill from my old supplier?

The monthly direct debit payments are reviewed as and when required. As

soon as we receive your meter readings your account is readjusted and
should there be a need to review your direct debit you will be informed
accordingly (please note we are in the process of reviewing our scheme
and may soon be introducing a variable direct debit payment when the
amount collected will be in line with your monthly bill). Where we do
not receive any meter readings we can only review the direct debit
payment annually. This is not the preferred choice.

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