Help Centre

What is the consumer checklist?

The Energy Consumer Checklist is the "Know Your Rights" document mentioned below.

Know Your Rights:

It's easy to get free, independent advice so that you "Know your rights" as an energy consumer. You might want to get a better deal, find out how to make a complaint, get advice about the quality of your electricity or gas supply, or ask for help if you're struggling to pay your bills. To "Know your rights" visit www.citizensadvice.org.uk/energy for up to date information or contact the Citizens Advice consumer service on 03454 04 05 06.

Please download the leaflet for more additional information:

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