Help Centre

Do I need to tell my old supplier before I switch?

You are not required to inform your old supplier about your intended switchover to GnERGY. We do all that is necessary to ensure a hassle-free switchover. All we need is your opening meter readings to close your account with the existing supplier to allow them to produce your final bill with the company.

As informed earlier your opening readings with GnERGY is used for both purposes ie open your GnERGY account and to close your old account.

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