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How can we help you?

Here at GnERGY, we believe that Gas and electricity jargon can be complicated no doubt. To tackle this, we have a well trained and experienced customer service team to help you with anything gas and electricity.

When you switch to us from your previous supplier, the transition will be seamless. Problems understanding your bill? No problem, we take our time to deal with our customers and explain in easy and simple terms. One of the guiding principal of GnERGY is Quality over Quantity as cliche as it sounds.

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My Meter Q&A's

Q: Why have you used an estimated meter reading and how are they worked out?

It is normal for energy companies to calculate your bills based on estimated readings. Because we can’t access your meter all the time, we estimate what we think you have used, based on your past usage along with average usage data from similar sized households.

Q: What are the benefits of providing monthly meter readings?

If you provide your meter readings on a regular basis it will help us to provide you with really accurate bills and therefore never overcharging or undercharging you.