What to do in an Emergency?


If you can smell gas or think you have a gas leak:

  • Open all doors and windows to let the gas escape
  • Check your gas appliances are switched off
  • Call the 24 hour NATIONAL GAS EMERGENCY hotline on 0800 111 999
  • Do not turn light switches on or off, use doorbells, mobile phones or any other electrical switches
  • Do not smoke, light a match or use any other kind of naked flame


If you experience a power cut,simply call the number 105

It’s free of charge and will put you through to your local network operator who can give you help and advice.

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